---
id: "en/getting-started"
title: "Product Basics"
language: "en"
description: "Explain basic concepts such as accounts, devices, personal files, corporate files, departments, projects, libraries, and archives."
canonical_url: "https://www.babel.cc/public/babelwiki/en/getting-started.html"
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alternates: {"en": "https://www.babel.cc/public/babelwiki/ai/en/getting-started.md", "zh": "https://www.babel.cc/public/babelwiki/ai/zh/getting-started.md"}
reading_note: "文档记录不等于当前部署能力；以实际版本、授权模块与配置为准。保留原文的可选、限制及待确认说明，勿补猜接口。 / Documentation is not a guarantee for every deployment. Preserve optional-module requirements, limitations and unresolved API contracts."
---

# Basic concept of product

## What can the Babel bird do?

BabelBird mainly solves three types of problems: unified management of enterprise files, collaboration and data security. Users can synchronize work files to the cloud and access personal files, department files, and project files through browsers, clients, mobile apps, or internal enterprise portals; they can also edit Office documents online, use local clients to edit files in any format, and avoid accidental overwriting through version management.

## Supported devices

BabelBird supports browser access, and it is recommended to use a modern browser that complies with HTML5 specifications; it also provides Windows, macOS, and Kylin clients, as well as iOS and Android mobile apps. The Kylin client supports sync but does not support mapped drives. Private deployments can be accessed through enterprise-specific domain names, and integration portals such as WeCom, DingTalk, and Feishu need to be configured according to modules.

## File space

| Space | Ownership | Typical uses |
| --- | --- | --- |
| Personal files | Personal users | Personal documents, drafts, personal projects |
| Enterprise files | Enterprises and departments | Long-term sharing, department information, corporate public resources |
| Department folders | Departments | Long-term collaboration within departments, department access control |
| Project folder | Project leader and project members | Cross-department and cross-organization collaboration with an expiry date |
| Material library | Enterprise material administrator or authorized member | Pictures, materials, drawings, reusable assets |
| Archives | Archives Administrator | Archiving, borrowing, long-term preservation, compliance management |

## Departments and projects

Departments are the basic unit of enterprise organizational structure and long-term file space. Projects are used for temporary or cross-department collaboration. You can invite internal members, external members or unregistered users to join, and support project validity period, project leader, project assistant, member permissions and project discussion groups.

## Typical entry-level operations

1. Follow the [sign-in instructions](https://www.babel.cc/public/babelwiki/en/faq-basic.html) for your organization's address. Private deployments use their own sign-in entry.
2. Complete [Upload and download your first file](https://www.babel.cc/public/babelwiki/en/file-transfer.html), checking the transfer result and the downloaded copy.
3. To collaborate, choose a method in [Sharing and External Delivery](https://www.babel.cc/public/babelwiki/en/file-sharing.html) and check the recipient's access permissions.
4. For ongoing sync, read [Clients, Sync and Mapped Drives](https://www.babel.cc/public/babelwiki/en/sync-client.html), then confirm the sync direction and destination folder.
5. After accidental deletion or overwriting, check [Recycle Bin](https://www.babel.cc/public/babelwiki/en/faq-preview-search.html#83-what-should-i-do-if-the-file-is-accidentally-deleted) and [File Versions](https://www.babel.cc/public/babelwiki/en/file-versioning.html) before taking further action.

## Related questions

For issues related to account registration, personal space, enterprise space and basic operations, you can continue to view [FAQ: Getting Started, Account and File Space](https://www.babel.cc/public/babelwiki/en/faq-basic.html).