---
id: "en/terms-liability-change"
title: "Liability And Service Changes"
language: "en"
description: "Breach handling, overdue payment suspension, service changes, term updates, termination and data processing."
canonical_url: "https://www.babel.cc/public/babelwiki/en/terms-liability-change.html"
markdown_url: "https://www.babel.cc/public/babelwiki/ai/en/terms-liability-change.md"
alternates: {"en": "https://www.babel.cc/public/babelwiki/ai/en/terms-liability-change.md", "zh": "https://www.babel.cc/public/babelwiki/ai/zh/terms-liability-change.md"}
reading_note: "文档记录不等于当前部署能力；以实际版本、授权模块与配置为准。保留原文的可选、限制及待确认说明，勿补猜接口。 / Documentation is not a guarantee for every deployment. Preserve optional-module requirements, limitations and unresolved API contracts."
---

# Liability And Service Changes

If either party violates the contract, order, service terms, privacy policy or supplemental agreement, it should bear the agreed liability, such as continued performance, remedy, compensation, service suspension, contract termination or other remedies. Scope of liability, compensation limits, notice period and cure period are governed by formal legal documents.

## Overdue Payment And Suspension

If a customer does not pay agreed fees, the service provider may remind, restrict, suspend or terminate service according to the contract or product rules. After payment, recovery method, data recovery scope and recovery time follow the contract, product rules or mutual agreement.

## Service Changes

The service provider may adjust product features, service model, pricing, trial policy, APIs, client versions and terms based on law, product upgrades, security fixes, third-party changes, commercial arrangements or operations. Material changes should be communicated through the website, product notices, email, contract contacts or other reasonable channels where possible.

## Termination And Data Processing

At service expiry, contract cancellation, customer termination, breach termination or legal termination, the parties should handle data export, account closure, license stop, fee settlement, confidentiality, intellectual property and unfinished services as agreed. Public-cloud data retention and deletion follow service terms, privacy policy or contract. Private-deployment data is usually managed by the customer in its own environment.

## Refunds and fee settlement {#refunds}

Refunds depend on the reason for termination and the applicable contract, order and [Terms of Service](https://www.babel.cc/p/service.do). Non-conforming service, provider fault, customer breach and termination by agreement may have different refund conditions. A refund percentage, processing period or exception in one contract is not a universal rule for all orders.

To request a refund, contact [support](https://www.babel.cc/public/babelwiki/en/terms-law-support.html) with your order or contract details, reason and relevant facts. The parties will check refundable amounts, incurred fees and processing time against the applicable agreement. Direct online purchases take effect on the purchase date; this does not establish a universal unconditional refund period.