---
id: "en/terms-overview"
title: "Terms Overview"
language: "en"
description: "Scope, service models, document priority and reading guidance for BabelBird terms."
canonical_url: "https://www.babel.cc/public/babelwiki/en/terms-overview.html"
markdown_url: "https://www.babel.cc/public/babelwiki/ai/en/terms-overview.md"
alternates: {"en": "https://www.babel.cc/public/babelwiki/ai/en/terms-overview.md", "zh": "https://www.babel.cc/public/babelwiki/ai/zh/terms-overview.md"}
reading_note: "文档记录不等于当前部署能力；以实际版本、授权模块与配置为准。保留原文的可选、限制及待确认说明，勿补猜接口。 / Documentation is not a guarantee for every deployment. Preserve optional-module requirements, limitations and unresolved API contracts."
---

# Terms Overview

BabelBird Enterprise Drive can provide file management, online collaboration, permission security, AI knowledge bases and system integration through public cloud SaaS, private deployment, desktop clients, mobile apps, APIs and related services. Different service models have different activation methods, license terms, maintenance responsibilities, data locations and service boundaries.

## Service Models

| Service model | Description |
| --- | --- |
| Free or trial service | Used to experience selected functions; features, capacity, accounts and term follow page notices or administrator settings |
| Enterprise public cloud | BabelBird provides the cloud runtime and customers use SaaS functions through enterprise accounts |
| Enterprise private deployment | BabelBird is deployed in the customer's data center, dedicated cloud or agreed environment |
| Desktop and mobile apps | Upload, download, sync, mapped drive, local editing, mobile access and notifications |
| API and integration | Third-party integration, automation, portal embedding and business-system calls |

## Priority

If several documents cover the same matter, signed contracts, orders or supplemental agreements usually prevail, followed by official service terms, privacy policy and special rules, and then this explanatory documentation. Mandatory laws and regulations prevail where applicable.

## Management Premise

BabelBird permissions, security, approval, sharing, sync and AI features depend on correct configuration of organization, administrators, member accounts, roles, file policies and third-party integrations. Administrator actions directly affect visibility, file flow and data safety.

## Formal documents and support

- [Terms of Service](https://www.babel.cc/p/service.do)
- [Privacy Policy](https://www.babel.cc/p/privacy.do)
- [BabelBird website and contact details](https://www.babel.cc): after-sales support is available through the 400 telephone hotline or your customer-specific WeChat group. Each customer has a separate service group. See [support information](https://www.babel.cc/public/babelwiki/en/terms-law-support.html).

Molamola is the English company name of Shanghai Huaqing Information Technology Co., Ltd. These terms apply to all services provided by Shanghai Huaqing, including BabelBird. For services purchased under a contract, the effective date and term follow that contract. For direct online purchases, the purchase date is the service effective date, and the term follows the purchased order or plan. A policy document's own revision or effective date is distinct from an individual customer's service start date.

This Wiki explains the service and does not replace formal documents or contracts. Data retention, service termination and [refunds and fee settlement](https://www.babel.cc/public/babelwiki/en/terms-liability-change.html#refunds) follow the applicable terms and contract. Contact support to check your order or contract version.